Equipment Allocation Coordinator

3 weeks ago


Charlotte, North Carolina, United States U-Haul Full time

About U-Haul

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U-Haul is a leading provider of moving and storage solutions. We are committed to creating a culture of health and wellness, which includes being tobacco-free.

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Job Summary

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We are seeking a Reservation Manager Agent to join our team. This role will support customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.

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Responsibilities

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  • Assist with calls from and to customers, providing excellent customer service and resolving issues in a timely manner.">
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.">
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.">
  • Assist with the Company's U-Box portable storage product.">
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Requirements

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  • A high school diploma or equivalent is required.">
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email is necessary.">
  • Proficient in customer service, time management, and multitasking.">
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Benefits

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As a U-Haul employee, you can expect:

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  • Career stability">
  • Opportunities for advancement">
  • Mindset App Reimbursement">
  • Gym Reimbursement Program">
  • Health insurance & Prescription plans, if eligible">
  • Paid holidays, vacation, and sick days, if eligible">
  • Life insurance">
  • MetLaw Legal program">
  • MetLife auto and home insurance">
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more">
  • 401(k) Savings Plan">
  • Employee Stock Ownership Plan (ESOP)">
  • 24-hour physician available for kids">
  • Dental & Vision Plans">
  • Business travel insurance">
  • You Matter EAP">
  • LifeLock Identity Theft Protection">
  • Critical Illness/Group Accident Insurance">
  • Dave Ramsey's SmartDollar Program">
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Salary

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The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.


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