Healthcare Systems and Services Representative
7 days ago
We're seeking a skilled Remote Customer Service Representative to join our team in the Healthcare Systems and Services industry. This role is based in Nashville, Tennessee, United States.
- Respond to inbound calls from members regarding their benefits.
- Focus on delivering exceptional service quality while multitasking on complex calls.
- Research information on deductibles, claim status, providers, and more.
- Provide accurate answers about Medicare and Medicaid.
- Prioritize excellent customer service and demonstrate a genuine passion for helping others.
- Maintain confidentiality when handling sensitive information.
PSG Global Solutions Careers offers outsourcing, staffing, consulting, and workforce solutions across various industries, including Engineering, Finance, and Healthcare. With 60 years of experience and over 5,000 offices in 39 countries, we help nearly 700,000 employees worldwide achieve their potential.
Key Requirements- A minimum of 1-2 years of recent Call Center experience with proficiency in working with dual monitors.
- Knowledgeable about Medicare and Medicaid.
- Able to work from home with strong internet speed, ethernet connection, and a private workspace.
- Reliable, fast learner, team player, and caring individual who can be a healthcare advocate for our members.
- Able to show empathy, patience, and effectively use resources to find answers to our members' questions.
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Nashville, Tennessee, United States PSG Global Solutions Careers Full timeJob OpportunityWe're seeking a dedicated individual for a Remote Customer Service Representative position in the Healthcare Systems and Services industry.The ideal candidate will have experience in call center settings, specifically handling complex calls related to healthcare benefits.This role requires strong research skills, attention to detail, and...
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Nashville, Tennessee, United States PSG Global Solutions Careers Full timeJob DescriptionWe are seeking a skilled Remote Customer Service Representative to join our team at PSG Global Solutions Careers. As a key member of our healthcare services team, you will provide exceptional customer service to our members via inbound calls, ensuring their benefits-related inquiries are addressed promptly and professionally.Key...
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Nashville, Tennessee, United States PSG Global Solutions Careers Full timeApply now to PSG Global Solutions Careers and our proprietary system will quickly have you in front of a live recruiter. The OpportunityAnswer inbound calls from members regarding their benefits.Focusing on the quality of each call and being able to multitask, these are complex calls that require patience and empathy.Research information regarding...
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