Patient Service Representative

4 days ago


Nashville, Tennessee, United States R1 RCM Full time

R1 RCM Inc. is a pioneering company in the revenue cycle management industry. We have developed a cutting-edge technology platform that streamlines clinical and administrative workflows, enabling healthcare providers to improve their financial performance and enhance patient satisfaction.

The Customer Service Representative role is a vital part of our Patient Registration team, where you will interact with patients, clinicians, and other staff members to facilitate efficient registration processes. Your main responsibilities will include collecting accurate patient information, navigating multiple computer systems, and ensuring seamless interactions with patients and clinicians.

As a Customer Service Representative, you will be expected to possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. While prior experience in healthcare is not required, you should be comfortable working with people who may be ill or anxious. To succeed in this role, you must be a quick learner, a multitasking expert, and a team player who prioritizes patient satisfaction.

Our compensation package includes a competitive salary range of $14.69-$19.30 per hour, based on your level of experience and qualifications. Additionally, we offer a comprehensive benefits package, opportunities for career growth and development, and a supportive work environment. If you are motivated by delivering exceptional patient care and have a passion for working in a dynamic healthcare environment, we invite you to apply for this exciting opportunity.



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