Enterprise Solutions Architect

4 weeks ago


Chicago, Illinois, United States Syntricate Technologies Full time
Job Title: Enterprise Engineer IV

Job Summary:

The Enterprise Engineer IV will provide technical expertise in end-user engineering to strengthen the reliability, efficiency, and performance of the enterprise by utilizing Digital Employee Experience (DEX) and endpoint management tools. This role will serve as a technical partner to implement established standards and procedures, ensuring operational stability and identifying issues that require remediation.

Key Responsibilities:

  • Identify efficiency and automation needs, creating and implementing solutions based on issues reported by field peers, management, and project teams.
  • Analyze raw DEX toolset data to identify efficiency potential and develop remediations.
  • Investigate and resolve known and unknown issues using DEX tools.
  • Interpret data and create reporting from DEX tools.
  • Gather business and technical requirements.
  • Design, test, evaluate, implement, and support complex automation/remediation solutions through DEX toolsets.
  • Evaluate business requirements and recommend DEX technologies to enhance availability, reliability, scalability, and security.
  • Consult with other business units to coordinate needs, issue research/remediation, and implementation timelines.
  • Design and document DEX standards and procedures, and train on usage when necessary.
  • Ensure engineered solutions conform to established enterprise/industry standards and reference models.
  • Provide technical support to the enterprise with use of DEX tools.
  • Coordinate activities with internal/external technology owners/service providers.
  • Create detailed documentation for all engineering solutions.

Requirements:

  • Lakeside SysTrack or 1E Tachyon expertise.
  • Intermediate to expert skill level with PowerShell.
  • Active Directory expertise, including basic concepts, groups/memberships/security.
  • Group Policy understanding, including GPO utilization in an enterprise environment.
  • Microsoft SCCM or VMWare WorkspaceONE experience.

Preferred Qualifications:

  • Intermediate to expert SQL experience.
  • SCALE Script Language experience.
  • SQL Server Reporting Services and/or PowerBi experience.

Experience:

  • 2+ years of experience navigating and developing solutions in either 1E Tachyon or Lakeside SysTrack.
  • 5+ years of progressively responsible work experience specifically in Enterprise Endpoint Engineering.
  • 5+ years' experience integrating multiple complex solutions into one standard enterprise solution.

Education:

Bachelor's degree in information technology or 5 years of equivalent experience.



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