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Sales Floor Specialist

2 months ago


Kenosha, Wisconsin, United States Goodwill of Central & Southern Indiana Full time
Position Overview:

This role offers a starting wage of $11 per hour.

The Retail Operations Assistant plays a vital role in supporting the management team to achieve the operational objectives of the retail location by performing various tasks.

The positions that the Retail Operations Assistant may be required to learn and execute include:

  • Cashier: Responsible for processing customer transactions, ensuring a balanced cash drawer, and adhering to cash handling protocols.
  • Textiles or Wares Specialist: Engages in sorting products to assess quality and value, tagging, and organizing textiles or wares efficiently.
  • Donation Reception Attendant: Manages the donation area, ensuring cleanliness and organization while sorting donations accurately.
  • eCommerce Specialist: Identifies valuable items for online sales and manages the logistics of shipping products to the eCommerce platform.
  • Book Processing Specialist: Evaluates incoming books for online sales or in-store display, ensuring optimal inventory management.
  • Rack and Cart Coordinator: Maintains the sales floor by organizing racks and carts, ensuring quality control and cleanliness.
Key Responsibilities:

Cashier Duties:

  • Processes customer purchases efficiently and accurately.
  • Provides information about programs and services offered.
  • Maintains a clean and organized sales area.

Textiles or Wares Responsibilities:

  • Sorts and evaluates products for quality.
  • Meets production standards for item processing.

Donation Reception Duties:

  • Accepts and sorts donations while keeping the area tidy.
  • Ensures efficient organization of the backroom.

eCommerce Responsibilities:

  • Researches market values for items.
  • Packs and ships items for online sales.

Book Processing Duties:

  • Scans and categorizes books for sale.
  • Maintains an organized display of top-selling items.

Rack and Cart Coordination:

  • Ensures quality and organization of sales floor displays.
  • Updates production tracking regularly.
Required Skills:

Customer Service Orientation: Ability to engage with customers effectively and maintain satisfaction.

Team Collaboration: Works well with others to achieve common goals.

Attention to Detail: Focuses on quality and thoroughness in task completion.

Time Management: Efficiently manages personal and team time.

Preferred Skills:

Technical Proficiency: Familiarity with basic computer operations.

Communication Skills: Effectively conveys information through various mediums.

Mathematical Skills: Applies mathematical reasoning to solve everyday problems.

Physical Requirements:

Ability to perform physically demanding tasks for extended periods, including lifting items weighing between 10-50 pounds.

Benefits:

Full-time employees are eligible for a comprehensive benefits package that includes:

  • Continuing education and leadership development opportunities.
  • Health insurance and generous paid time off.
  • Retirement planning options with company matching.
  • Access to mental health support services.
Company Mission:

Goodwill of Central and Southern Indiana is committed to providing equal employment opportunities.