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Operations Associate
2 months ago
We are seeking an experienced and highly organized Operations Associate to join our team at The Equity Project Charter School. As an Operations Associate, you will play a critical role in supporting the day-to-day operations of our school, ensuring the smooth execution of administrative tasks, and providing exceptional customer service to our students, families, and staff.
Key Responsibilities- Community Support and Customer Service: Serve as the primary point of contact for families and visitors, providing warm and solution-oriented service.
- Event Planning and Management: Collaborate with the Director of Operations to plan and execute school events, including ceremonies, graduation, family events, concerts, special events, and field trips.
- Technology Support Management: Interface with technology vendors to provide support for staff and student technology needs.
- Operational Excellence and Collaboration: Cultivate a culture of operational excellence and collaboration across the organization.
- Student Support: Manage student information across different Student Information Systems, ensuring accuracy and accessibility for seamless operational processes.
- Daily Operations: Support day-to-day business operations of the school, refining operational systems, processes, and procedures to enhance operational effectiveness and streamline workflows.
- Language Proficiency: Complete fluency in Spanish required, with excellent communication skills and writing ability across English and Spanish.
- Experience in Operations/School Settings: Working knowledge of school systems preferred, but not required.
- Community Building: Excel at customer service and interpersonal relationships by demonstrating listening skills, building trust, communicating clearly, and interacting with others respectfully at all times.
- Operational Excellence: Energized by the prospect of collaborating around school operations projects and initiatives, while adhering to sensitive timelines and modeling excellent organizational skills.
- Passion for Equity and Inclusion: Exhibit a genuine passion for building diverse, equitable, and inclusive School Operations teams, aligning with TEP's commitment to fostering educational equity across all departments.
- Commitment to TEP's Vision: Deeply committed to TEP's organizational vision and revolutionary approach to attracting educational talent to underserved communities, aligning personal values with TEP's mission.
- Growth Mindset: Receptive to feedback and eager to learn and grow in an active, mission-driven environment.
- Competitive Compensation: Annual salary in the range of $58,500 to $65,000, based on individual experience level.
- Unmatched Talent: Collaborate with a community of experienced, passionate professionals who care about educational equity.
- Time Off: 6 weeks of vacation plus 11 federal holidays and additional non-federal holidays according to each school calendar; 5 sick days and 3 personal days.
- Guidance and Mentorship: Report directly to TEP's Director of School Operations.
- Employee Wellness: Value your well-being through Staff Food Program, Staff Retreats, and Wellness Programming.
- Healthcare: World-class medical, dental, vision, Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance policies.
- Family Focus: Parental leave and dependent care account to care for loved ones.
- Retirement Plan: Care about your ability to save for your future.
- Learning & Development: Culture that provides and encourages professional growth and development, including professional development and tuition/continuous learning reimbursements.
