Certified Peer Specialist/Case Manager

2 weeks ago

Atlanta, Georgia, United States River Edge Behavioral Health Full time
River Edge Behavioral Health Certified Peer Specialist/Case Manager Job Description

About the Position
This Certified Peer Specialist Case Manager will play a crucial role in providing support to individuals on their recovery journey. Responsibilities include leveraging personal lived experience to connect with and empower clients, assisting in the development of recovery plans, and offering guidance in navigating resources and services.

Key Responsibilities
  • Provide clients with training in personal hygiene, accessing community resources, medical adherence, household management, or other needs outlined in the client's Individual Service Plan.
  • Ensure person-centered and goal-focused interactions with clients.
  • Perform home visits and off-site case management meetings.
  • Refer clients to comprehensive services to ensure housing sustainability.
  • Maintain a caseload of 15-20 individuals.
  • Establish and maintain contact with all clients based on their service needs level.
  • Identify and provide intervention for potential crisis situations.
  • Assist with securing supportive services, including mental health, primary healthcare, and substance abuse support.
  • Foster relationship-building between landlords, caretakers, and clients.
  • Provide transportation to community-based resources.
  • Communicate and collaborate with outside agencies and referral resources.
  • Enter participant information into the database in a timely manner and update as needed.
  • Complete client entries, exits, and self-sufficiency matrices.
  • Maintain complete and organized files.
  • Maintain and provide documentation on program goals and outcomes.
  • Maintain appropriate case documentation and client confidentiality.
  • Prepare and submit reports to the Supervisor or Team Lead as required.

Requirements
  • Bachelor's degree in a social service field or related field.
  • Certified Peer Specialists and individuals with lived experience of homelessness, substance use, and/or mental health diagnoses are strongly encouraged to apply.
  • 1 year of experience in case management is strongly preferred.
  • 2 years experience working with individuals previously experiencing homelessness in a community setting preferred.
  • 2 years experience working with individuals with substance use and/or mental health diagnoses preferred.
  • Knowledge of the Housing First and Harm Reduction models is preferred.
  • Proficiency with the Homeless Information Management System, Client Track, preferred.
  • Reliable transportation and a valid Georgia state ID, are required.

Competencies
  • Empathy: The ability to understand and share the feelings of others.
  • Communication: Strong verbal and non-verbal communication skills to facilitate meaningful connections with peers and convey information clearly.
  • Case Management: Proficiency in organizing and managing client cases, including coordinating services, maintaining records, and tracking progress.
  • Crisis Intervention: Skill in providing immediate support and assistance to individuals experiencing mental health crises.
  • Documentation: Ability to accurately record client interactions, progress, and treatment plans in accordance with organizational standards and confidentiality protocols.

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