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Retail Sales Associate

2 months ago


Lansing, Michigan, United States IBM Services DBA The UPS Store Full time
Job Overview

UPS Store 7885 is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.

Key Responsibilities
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills and take ownership of customer's shipping needs
  • Operate all equipment, software, and devices in an expert fashion
  • Maintain a clean, organized, and safe working environment
  • Stay current with web-based training and best practices
  • Empathize and manage demanding customers to turn stressful events into positive experiences
Requirements
  • Good computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, and math
  • Prompt, reliable, and responsible
  • Able to lift 35 pounds
  • Must have reliable transportation
Benefits
  • Casual and creative work environment
  • Flexible Schedule
  • Discounts on shipping
  • Formal On-the-Job Training Program
Job Type

Full-time/Part-time

Pay Range

$14-$16 per hour