Guest Experience Ambassador

2 weeks ago


Vienna, Virginia, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities

• Process operational needs and address guest requests in a timely and professional manner
• Complete reports and share the highlights of the local area with guests
• Maintain a safe work environment and follow company policies and procedures
• Protect company assets and uphold quality standards
• Ensure uniform, personal appearance, and communications are professional

Requirements

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required
• None

About Marriott

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

About JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of over 100 beautiful properties in gateway cities and distinctive resort locations around the world. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

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