Administrative Assistant

6 days ago


Arcadia, Wisconsin, United States Dairyland Laboratories Inc Full time
We are seeking a highly skilled and detail-oriented Customer Service/Administrative Assistant to join our team at Dairyland Laboratories Inc. This role offers an excellent opportunity for individuals who possess strong communication skills, organizational abilities, and a passion for delivering exceptional customer service.

In this position, you will be responsible for handling customer inquiries, processing orders, and maintaining accurate records. Your primary duties will include:

  • Answering customer phone calls and responding to emails.
  • Assisting customers with product selection and ordering.
  • Maintaining accurate records of customer interactions and transactions.
  • Processing payments and resolving any issues that may arise.
  • Providing general administrative support, including data entry and filing.

Responsibilities

Key responsibilities of this role include:

  • Communicating effectively with customers and colleagues.
  • Maintaining accurate and detailed records.
  • Processing payments and resolving any issues that may arise.
  • Providing general administrative support.

Requirements

To be successful in this position, you must have:
  • A high school diploma or equivalent.
  • Previous customer service experience (1-2 years) with a proven track record of providing exceptional service.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Basic computer skills, including Microsoft Office products.
  • Ability to work independently and as part of a team.

Work Environment

This role requires you to work in a production-style lab environment with high noise levels. You will also spend time in an open-office setting. Occasional weekend hours may be required depending on business needs.

The estimated salary range for this position is $45,000-$55,000 per year, based on industry standards and location. If you are a motivated and organized individual looking for a challenging role, we encourage you to apply.

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