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Coffee Specialist

2 months ago

Savannah, Georgia, United States Crew Full time

Overview: We are seeking a dedicated barista to enhance our coffee service operations. The ideal candidate will ensure outstanding customer experiences while expertly crafting coffee beverages.

Key Responsibilities:

  • Foster a high-performance culture focused on employee engagement and community involvement by setting clear expectations and providing timely feedback.
  • Manage all aspects of coffee service, including quality assurance, inventory oversight, vendor relations, and daily operational reporting, ensuring adherence to company standards.
  • Promote a welcoming and enjoyable environment through professionalism and approachability.
  • Oversee timely ordering processes while maintaining precise inventory records.
  • Conduct weekly assessments of coffee operations to identify opportunities for improvement, focusing on profitability and exceptional service delivery.
  • Implement consistent training programs for the coffee team to ensure smooth daily operations and enhance customer satisfaction.
  • Develop and uphold standard operating procedures for beverage preparation and service.
  • Adhere to all health and safety regulations.
  • Maintain up-to-date maintenance records.
  • Exemplify a commitment to customer satisfaction, modeling best practices in alignment with company values.
  • Contribute to the growth and development of the brand as necessary.
  • Present a professional demeanor while on duty.

Qualifications:

  • Strong organizational skills to effectively manage both short-term and long-term projects.
  • Exceptional interpersonal abilities to build relationships, coupled with a detail-oriented and efficient work style.
  • Creative and analytical mindset with a solid business acumen, driven by results and guest satisfaction.
  • Ability to prioritize and manage multiple responsibilities under tight deadlines.

Requirements:

  • Minimum of 1 year of experience in a high-end coffee environment.
  • A genuine passion for service and the hospitality sector.
  • Flexibility to work varied hours, including early mornings, weekends, and holidays.
  • Knowledge of food and beverage service in a coffee or brunch setting is preferred.
  • Familiarity with Toast is a plus.