Field Specialist

5 days ago


Middletown, Pennsylvania, United States Red Knight Solutions, LLC Full time
Job Overview

Red Knight Solutions, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. As a Field Specialist, you will perform a variety of hardware-focused, break fix services and solutions on various client products.

Key Responsibilities
  • Providing customer break fix support for designated equipment
  • Communicating clearly in written and verbal form
  • Possess excellent customer service skills
  • Accepting and delivery of all service calls assigned
  • Completing all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
Requirements
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance

Benefits include $40 per call and $5 per call per diem, as well as Dell/Lenovo certification training at no cost to you.



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