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Student Assistance Specialist

2 months ago


New Brunswick, New Jersey, United States Rutgers University Full time

Position Title: Student Assistant - Financial Aid Coordinator

Institution: Rutgers University

The Student Assistant – Financial Aid Coordinator will play a vital role in the Financial Aid Office, providing essential administrative support. The responsibilities include:

  • Welcoming students and assisting staff with urgent projects.
  • Communicating financial aid information effectively through various channels.
  • Guiding students and colleagues on technical aspects related to the university's online resources.
  • Collaborating with multiple departments to enhance operational efficiency.
  • Serving as the primary contact for student inquiries, addressing financial aid questions, and directing complex issues to appropriate counselors.
  • Supporting financial aid counselors with follow-up tasks and correspondence.

Key Competencies:

  • Ability to resolve issues independently.
  • Proficiency in managing multiple tasks in a dynamic environment.
  • Technical guidance regarding online platforms.

Position Status: Per Diem

Work Arrangement: This role requires on-site presence.

Minimum Education and Experience:

An Associate's Degree is required. Additional relevant experience may substitute for educational qualifications on a one-to-one basis.

Required Skills:

Candidates should demonstrate strong organizational and administrative skills, preferably within an educational setting.

Work Environment: Office setting with moderate noise levels.

All employment offers are contingent upon successful completion of pre-employment screenings.