IT Support Specialist
3 weeks ago
**Job Overview**
We are seeking a skilled Desktop Support Technician to join our team in Abington, PA. As a key member of our IT department, you will be responsible for providing technical support and assistance to our end-users.
**About the Role**
This is an excellent opportunity for a motivated and detail-oriented individual to work in a dynamic and fast-paced environment. You will have the chance to develop your skills and knowledge in areas such as Windows 10 troubleshooting, hardware maintenance, and Citrix support.
**Key Responsibilities**
- Provide timely and effective technical support to end-users via phone, email, or in-person
- Identify and resolve technical issues related to hardware, software, and network connectivity
- Collaborate with other IT teams to ensure seamless delivery of services
- Participate in on-call rotations to provide 24/7 support
**Requirements**
- 3-5 years of experience in desktop support or a related field
- Strong understanding of Windows 10 operating system and hardware components
- Experience with Citrix virtualization technology
- Excellent communication and problem-solving skills
**Benefits**
- A competitive salary range of $60,000 - $80,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Ongoing training and development opportunities
**Why Join Us?**
At TEKsystems, we offer a collaborative and supportive work environment that fosters growth and professional development. We are committed to helping our employees achieve their career goals while delivering exceptional service to our clients.
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