Marketing Lead Specialist

6 days ago


Myrtle Beach, South Carolina, United States Vineswaterexperts Full time

About Vineswaterexperts

We are a company that upholds a commitment to excellence in every aspect of our operations. Our team is dedicated to providing exceptional service to our customers, and we are seeking a skilled Customer Service Representative to join our marketing team.

Key Responsibilities

  • Answer and manage all incoming calls and emails with great accuracy and professionalism.
  • Provide accurate and valid information to customers, handling questions, complaints, and returns with a focus on finding quick and effective solutions.
  • Keep records of customer interactions and process received files in a timely and organized manner.
  • Follow established communication procedures and policies to ensure seamless customer service.
  • Think critically and respond quickly to resolve customer issues and questions about products and services.

Requirements

  • High school diploma or equivalent.
  • Ability to handle a high volume of incoming calls with great accuracy and efficiency.
  • Knowledge of CRM systems and practices.
  • Customer-oriented and passionate about helping others.
  • Excellent multi-tasking and organizational skills.

What We Offer

  • Health Plan.
  • Vision Service Plan.
  • Paid Holidays.
  • Paid Time Off (Vacation, Sick Days, Personal Days).
  • Technical Training Programs.
  • Incentive Compensation Programs.

Join Our Team



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