Client Relations Associate

3 days ago


Charlotte, North Carolina, United States Jackson Hewitt - 3517 Full time
Job Description
We are looking for a Client Relations Associate to be the friendly face for all those who visit our offices at Jackson Hewitt - 3517. As a key member of our team, you will ensure exceptional client experiences and provide essential support in a customer-focused role. Your responsibilities will include actively engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times.

To succeed in this role, you should have strong interpersonal and communication skills, as well as experience in a fast-paced retail environment. Basic computer proficiency and the ability to troubleshoot are also essential. Prior customer service or sales experience is preferred but not required. A competitive $38,000 - $48,000 per year salary is offered for this role, depending on experience.

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