Support Services Associate
3 weeks ago
Job Description:
Pridestaff - Plantation, FL is seeking a Support Services Associate to join their team in Downtown Fort Lauderdale. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Provide effective solutions or alternatives to customer requests
- Evaluate and analyze customer requests to provide effective solutions or alternatives
- Maintain accurate records of customer interactions, transactions, comments, and complaints
Requirements:
- Previous customer support experience required
- Excellent communication and problem-solving skills
- Ability to learn new software quickly
- Strong typing skills (45 wpm minimum)
Estimated Salary: $50,000 - $65,000 per year
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