Support Technician II

4 days ago


Beloit, Wisconsin, United States Oracle Full time
Job Description

Oracle is seeking a highly skilled Support Technician II to join our team. As a Support Technician II, you will provide day-to-day technical support for end-user hardware and software needs and project-based support onsite.

Key Responsibilities:

  • Prioritize and escalate reported issues and requests
  • Replace workstations in the health system's perpetual device refresh project
  • Identify potential issues, formulate mitigation strategies, and implement plans to prevent issues
  • Image and/or reimage workstations using SCCM
  • Collaborate with team members to resolve issues
  • Actively contribute to assigned projects
  • Participate in on-call rotation

About Us:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling our dedicated support line.

Oracle is an Equal Employment Opportunity Employer



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