Medical Appointment Coordinator

1 week ago


Seattle, Washington, United States AAI Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Appointment Clerk to join our team at AAI. As a Medical Appointment Clerk, you will be responsible for scheduling appointments, managing patient records, and providing exceptional customer service to our patients.

Key Responsibilities
  • Schedule appointments for primary care, specialty, and subspecialty medical care using government computer systems.
  • Call patients or respond to secure messaging requests to schedule, reschedule, and/or cancel appointments as needed.
  • Validate patient eligibility for services and maintain accurate and up-to-date patient schedules and logs.
  • Use standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
  • Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Work Environment/Physical Requirements: The work is mainly sedentary but may require walking, bending, standing, and/or carrying light items such as files, manuals, and medical records.
Requirements
  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
  • Education: High school diploma or General Educational Development (GED) equivalency.
  • Experience: At least 6 months of experience in medical office scheduling.
  • Must be a US Citizen.
Benefits
  • Paid Federal Holidays.
  • Robust Healthcare and Dental Insurance Options.
  • 401a plan.
  • 401k plan.
  • Paid vacation and sick leave.
  • Continuing education assistance.
  • Short Term / Long Term Disability Life Insurance.

AAI is an equal opportunity employer and does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.



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