Transportation Operations Coordinator

24 hours ago

Grand Rapids, Michigan, United States Forest Hills Public School District Full time
Job Summary

The Transportation Support Specialist plays a crucial role in coordinating activities related to the transportation department and the district. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities
  • Create and maintain school bus routes, adhering to industry safety standards, using Student Transportation, powered by Traversa.
  • Develop and implement forms to collect and track information from parents and school staff for various transportation services.
  • Maintain district demographics and the street directory index.
  • Update GIS maps, track new developments, and recommend new routes and/or stops, collaborating with the software provider.
  • Process and maintain student and transportation data, ensuring seamless integration between PowerSchool and Traversa software.
  • Assist with emergency situations during dispatch, utilizing two-way radio systems.
  • Coordinate scheduling for athletic and scholastic field trips for all schools as needed.
  • Provide front-line customer service, dispatching the bus fleet over the two-way radio system.
  • Process and maintain daily route coverage/operations, scheduling drivers and substitute bus driver assignments.
  • Support the Director of Transportation and the Transportation Coordinator with various administrative tasks.
  • Utilize multiple technology platforms associated with pupil transportation.
  • Interact with colleagues, administration, students, parents, and the community in a positive, supportive, and cooperative manner.
Requirements
  • Associate's degree or not less than five (5) years of pertinent, practical experience.
  • Demonstrated strong skill sets in transportation-related areas, preferably in a pupil transportation environment.
  • Demonstrated strong organizational skills with great attention to detail.
  • Demonstrated knowledge in all aspects of pupil transportation, including transportation laws, rules, and regulations.
  • Demonstrated ability to work in a diverse environment and possess excellent customer service skills.
  • Demonstrated flexibility and ability to work under pressure.
  • Demonstrated good attendance and punctuality.
  • Possess or be willing to obtain a Commercial Driver's License, Chauffeur, Class B, with Passenger and School Bus endorsements (CDL, CB, PS).
Work Environment

The Transportation Support Specialist will work in a fast-paced environment, often under pressure, and will be required to sit, use hands to finger, handle, or feel, talk, and hear. The employee will also be required to stand, walk, bend, twist, stretch, drive, reach with hands and arms, and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits and Evaluation

In accordance with the Administrative Support Agreement.

Terms of Employment

The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout their employment in the district.

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