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Membership Growth Specialist

2 months ago


West Covina, California, United States Gold's Gym - SoCal Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Sales Consultant. As a key member of our sales team, you will be responsible for providing exceptional service to our members and guests, while also driving sales growth and revenue for our clubs.

Key Responsibilities
  • Partner with our Membership Sales Manager to deliver a best-in-class, member-centric experience that strengthens member relationships and builds retention.
  • Ensure members receive a friendly greeting and prompt attention to their needs, while engaging them with various fitness offerings and services.
  • Maintain strong relationships with members, serving as a resource for their questions or concerns and connecting them with the right resources.
  • Provide a clean, friendly, and well-maintained club environment for members and guests, while helping new members feel comfortable and supported.
  • Tour potential members through the club, describing our facilities, equipment, services, and amenities that align with their individual fitness needs and goals.
  • Effectively communicate membership and fitness offers to members and guests, using our company-provided presentation tools and sales techniques.
  • Consistently achieve or exceed personal and team sales goals, while driving club profitability and growth.
Requirements
  • Ability to use sound business judgment and strong analytical skills to drive sales growth and revenue.
  • Effective communication and interpersonal skills to build strong relationships with members and colleagues.
  • Ability to work in a dynamic, fast-paced environment while maintaining a professional demeanor and appearance.
  • College degree preferred, with current CPR certification required.
  • Ability to move and lift up to 25 lbs, with regular standing, sitting, or walking for extended periods.
About Us

Gold's Gym - SoCal is a leading fitness club chain that values diversity, inclusivity, and customer satisfaction. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees. As an equal opportunity employer, we welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our members and guests.