Fitness Consultant
9 hours ago
Gold's Gym SoCal is seeking a dynamic and results-driven Fitness Consultant to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, promoting our fitness programs and services, and driving membership growth.
Responsibilities:
* Provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
* Engage members with various fitness offerings, including personal training, group exercise classes, and digital content.
* Maintain name relationships with members and serve as a resource for their questions or concerns.
* Ensure all guests are registered and entered into the system.
* Communicate membership and fitness offers in a clear and concise manner using company-provided presentation tools.
* Effectively and professionally sign up guests using company sales techniques and protocol.
* Adhere to specific Membership Agreement Procedure when enrolling members and guests.
* On-board new members successfully and assist with all member retention activities to drive club profitability.
Requirements:
* Ability to use sound business judgment and have strong analytical skills.
* Ability to effectively communicate with constituents.
* Effective listening skills.
* Effective delegation and follow-up skills.
* Effective planning and organization skills.
* Demonstrates ability to create a positive environment.
* Demonstrates willingness and openness for self-development.
* Ability to identify and use resources to improve overall operations.
* Strong leadership qualities coupled with excellent motivational, communication, and team-building skills.
* College degree preferred.
* Current CPR Certification is required.
If you are a motivated and customer-focused individual who is passionate about fitness and delivering exceptional service, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and celebrate our diversity. We are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.
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