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Retail Sales Associate

2 months ago

Benson, North Carolina, United States Scotchman Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Scotchman. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers with a friendly demeanor, provide fast and efficient service, and express gratitude for their patronage.
  • Cash Handling: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions, and managing cash refunds and exchanges.
  • Shift Change Procedures: Play a crucial role in the shift change process by expertly counting money at the beginning and end of each shift.
  • Specialty Product Processing: Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Age Restriction Enforcement: Enforce age restrictions responsibly by checking identifications for restricted sales.
  • Inventory Management: Keep the shelves stocked and ready for customers, from food service supplies to merchandise.
  • Sanitation and Cleaning: Maintain a sparkling clean environment by sanitizing all equipment and areas, employing the three-sink method and following proper cleaning procedures.
  • Trash Removal: Keep the premises impeccable by regularly cleaning and emptying trash containers.
  • Vendor Deliveries and Stock Management: Check in vendor deliveries according to company guidelines, ensure shelves are stocked, rotated, and front-faced, and remove damaged and out-of-code merchandise.
  • Bad Merchandise Resolution: Tackle challenges head-on by completing the bad merchandise form, contributing to the overall operational excellence.
  • Adaptability: Embrace variety and assume other duties and responsibilities as assigned to accommodate store operational needs.
Requirements
  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personality Traits: Friendly demeanor, ability to make people feel welcome, detail-oriented, reliable, responsible, flexible, and adaptable.