Customer Service Team Lead

2 weeks ago


Moorestown, United States Floor & Decor Holdings, Inc. Full time

About the Role: We are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Floor & Decor Holdings, Inc. This is a fantastic opportunity for someone who enjoys working in a fast-paced retail environment and is passionate about delivering exceptional customer service.

Job Summary: The Customer Service Team Lead will be responsible for leading a team of customer service associates, providing guidance and support to ensure that customers receive an outstanding shopping experience. This role requires strong communication and leadership skills, as well as the ability to work effectively in a team environment.

About You: To be successful in this role, you should have a minimum of one year's experience in a customer-facing role, preferably in a supervisory capacity. You should also have excellent communication and leadership skills, with the ability to motivate and inspire your team to achieve high levels of customer satisfaction.

Responsibilities: The responsibilities of this role include:



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