Clinical Triage Specialist

1 week ago


Miami, Florida, United States Galileo Full time
About the Role

The Telephonic Triage Nurse is a critical member of the Galileo care team, collaborating with multidisciplinary teams to ensure patients receive high-quality care when they have a clinical concern. Professional/Native fluency in both English and Spanish is required.

Responsibilities:
  • Triage and provide clinical support for incoming patient communications
  • Conduct phone assessments of clinical symptoms to determine the best path of care.
  • Assist in the development of processes and systems for urgent care and virtual triage.
  • Collaborate with clinical care teams to provide excellent patient care
About You

We look for passionate individuals who are invested in solving complex problems that impact millions of lives. You should be excited about fixing what's broken to improve care quality and health outcomes for everyone.

Requirements:
  • Licensed RN with 2+ years experience doing clinical triage
  • Bi-lingual in English and Spanish is a plus
  • Compact state licensure
  • Excellent knowledge of chronic disease states, complex medical conditions, and exceptional ability to complete clinical phone assessments; experience in high acuity clinical environments (eg, ED, ICU) a plus
  • Possesses excellent problem-solving skills and an ability to overcome systematic hurdles in order to fulfill patient needs
  • Thrives in a fast-paced, startup environment
  • Independent self-starter and strategic thinker who is excited about the big picture of improving community health
  • Experience in geriatrics is a plus
Compensation

$46/hr standard rate, $55/hr premium rate



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