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Sales Operations Leader

2 months ago

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Job Overview

Company Overview:

Universal Atlantic Systems LLC (UAS)

Based in the Philadelphia area, UAS is a prominent provider of comprehensive security solutions safeguarding over $15 billion in commercial assets across diverse sectors, including equipment rental, outdoor facilities, food services, convenience retail, and more. Since its inception in 1972, UAS has been at the forefront of delivering physical security systems to local, regional, and national clients throughout the United States and Canada, enhancing their safety, operational efficiency, and profitability.

Position Summary

The Sales Operations Leader will manage and direct the efforts of several Security Consultants. This role entails evaluating and monitoring sales performance while refining strategies to ensure that team members achieve their sales targets. The Sales Operations Leader will be responsible for building, training, and supervising a high-performing sales team.

Key Responsibilities

  • Collaborate with the VP of National Accounts and senior leadership to identify and prioritize growth opportunities within major national accounts.
  • Enhance sales performance, particularly in sectors requiring outdoor security solutions, by managing the daily operations of the sales team to exceed customer expectations and sales objectives.
  • Accountable for meeting company targets related to installation sales and recurring monthly revenue.
  • Ensure project integration and adjust project scope, timelines, and budgets as necessary.
  • Act as a point of escalation for support, removing obstacles and exemplifying effective sales behaviors when required.
  • Support and oversee the development of company sales strategies, new initiatives, and continuous improvements.
  • Foster a value-based selling approach within the team and establish a repeatable, high-quality sales process.
  • Refine sales systems, including Salesforce, Pardot, and DealHub, to enhance efficiency and derive data-driven insights on sales performance.
  • Evaluate individual performance through observation and metrics, coaching the team to enhance their effectiveness.
  • Partner with Human Resources to attract new talent and provide training for new hires.
  • Mentor and provide constructive feedback to team members.
  • Assess current team processes and procedures, identifying areas for improvement and implementing necessary changes.
  • Engage with key accounts as needed to explore opportunities and enhance customer satisfaction.
  • Facilitate communication across various projects and cross-functional teams.
  • Track and analyze sales statistics based on key quantitative metrics.
  • Identify emerging markets and sectors to uncover new sales opportunities.
  • Responsible for administering, communicating, and aligning with all company policies and procedures.
  • Other responsibilities as assigned.

Education and Experience Requirements

  • Bachelor's degree in business, business administration, or a related discipline.
  • 5+ years in a relevant role within a dynamic, matrixed organization with a proven track record of driving business results.

Qualifications

  • Exceptional communication and team-building abilities, with a talent for leading cross-functional groups toward common goals.
  • Experience utilizing CRM systems, preferably Salesforce, to manage the sales process and forecast sales.
  • Proficient in Microsoft Office Suite.
  • Commitment to developing and organizing a diverse, talented team.
  • Strong time management skills, with the ability to prioritize and meet deadlines.
  • Results-driven with robust analytical capabilities.

Work Requirements

  • This position may require occasional overnight travel.
  • Extended periods of computer use may be necessary.

EEOC Statement

Universal Atlantic Systems LLC is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.