Optical Supervisor

3 weeks ago


Burlingame, California, United States Warby Parker Full time

Job Summary:

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We are seeking an experienced and skilled Optical Supervisor to join our team of in-house optical professionals at Warby Parker. As a key member of our store team, you will be responsible for delivering exceptional customer experiences while maintaining the highest level of optical standards.

About the Role:

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  • As an Optical Supervisor, you will work directly with customers to meet their eyewear needs. This includes taking and recording measurements, adjusting and fitting eyewear, and executing these details with flawless accuracy.

  • You will also ensure that finished eyewear meets optical standards and customer requirements, and explain prescription terminology and product offerings to customers.

  • In addition, you will drive store vision and sales through above-and-beyond service, mentor the Optical team, and lead by example.

Requirements:

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  • Licensed dispensing optician in states requiring a license or ABO-certified optician in non-licensing states with 2+ years of experience

  • Passionate about the eyewear and retail industries

  • Effective communicator who can break down technical terms for customers

  • Dedicated to exceeding customer and teammate expectations

  • Able to adapt in a fast-paced environment

Benefits:

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  • Health, vision, and dental insurance

  • Life and AD&D Insurance

  • Paid time off

  • Paid Holidays

  • Retirement savings plan with company match

  • Parental leave (non-birthing parents included)

  • Short-term disability

  • Employee Assistance Program (EAP)

  • Bereavement Leave

  • Optical Education Reimbursement

  • Snack Pantry

Salary Range: $22.25-$28 USD per hour


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