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Bank Manager

1 month ago

Milwaukee, Wisconsin, United States BMO Financial Group Full time
Job Summary

We are seeking a highly skilled and experienced Bank Manager to join our team at BMO Financial Group. As a key member of our leadership team, you will be responsible for guiding and directing employees to deliver exceptional service to our customers and prospects.

Key Responsibilities
  • Understand the needs of our customers and provide sales and service in their best interests.
  • Advises customers on products and strategies that meet their financial objectives.
  • Identifies and makes referrals to other business groups.
  • Supports sales and customer service activities to meet strategic customer experience and profitability goals.
  • Ensures alignment between values and behavior that fosters diversity and inclusion.
  • Regularly connects work to BMO's purpose and sets inspirational goals.
  • Builds interdependent teams that collaborate across functional and operating groups.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, and manages poor performance.
  • Creates innovative business development strategies and collaborates with BMO partners to grow the business.
  • Develops and executes a branch business plan to maximize business growth and wallet share.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations.
  • Conducts cold calls to prospective customers to develop new customer relationships.
  • Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.
  • Supports the Bank's community involvement and participates in community activities.
Requirements
  • Typically between 7 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Previous supervisory or management experience.
  • In-depth knowledge of retail banking products and services.
  • In-depth knowledge of competitive marketplace and trends in product offerings.
  • In-depth knowledge of all branch operational processes and policies.
  • In-depth knowledge of branch technologies, processes, and performance metrics.
  • In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem-solving skills - In-depth.
  • Influence skills - In-depth.
  • Data-driven decision making - In-depth.
What We Offer

BMO Financial Group offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

We are an equal opportunity/affirmative action employer and welcome applications from qualified candidates of all backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.