Commercial Debt Recovery Specialist
4 weeks ago
Dedicated Financial GBC is a for-profit, faith-based commercial finance portfolio servicing company founded in 2015. Our mission is to use our business as a force for good, prioritizing people over profit and giving our team the opportunity to make a significant impact in the world.
We are seeking a skilled Commercial Debt Recovery Specialist to join our team. In this role, you will communicate with merchants to identify their unique situation regarding account repayment for our clients. Building and maintaining relationships to resolve outstanding commercial debt is a key aspect of this position.
We differentiate ourselves from other commercial debt collection companies by treating merchants with respect and understanding. Our approach has earned us a 5.0-star Google rating.
Key Responsibilities:
- Utilize outbound calls, emailing, and text messaging to collect on commercial debt (B2B)
- Document communications with merchants accurately
- Follow federal and state laws as well as company policies and guidelines dealing with debt collection
Key Competencies:
- Interpersonal and customer service skills
- Good written and verbal communication
- Strong computer skills preferred
Requirements:
- 1-2 years of collection experience or cold calling
- Call center or office administrative experience is preferred
- Ability to work 40 hours per week in the office
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a retirement plan with up to 5% match. We also provide gym and mental health copay reimbursement, complimentary group life and short-term disability, and financial peace university tuition reimbursement.
Social and Environmental Impact:
Dedicated Financial GBC is proud to sponsor several non-profit organizations through the revenue generated by our team and the efforts of our entire workforce. We believe business has the greatest opportunity to change the world and are taking steps to prove it.
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