Hollister Co. Store Leader

1 week ago


Middletown, New York, United States Abercrombie and Fitch Co. Full time
About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.

Job Description

A Full-Time Key Holder is a leader who drives business growth and ensures a differentiated customer experience. This role requires assertiveness, analytical skills, and trustworthiness as a leader of a multi-million dollar business. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful, while keeping the customer at the center of everything we do.

Key Responsibilities
  • Training and Development: Foster a culture of learning and growth within the team.
  • Customer Experience: Deliver exceptional customer service and ensure a seamless shopping experience.
  • Communication: Effectively communicate with team members, customers, and management.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and damage.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures.
Qualifications
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service.
  • Work Ethic: Demonstrate a strong work ethic and commitment to excellence.
  • Assertiveness: Possess assertiveness and confidence in leadership roles.
  • Applied Learning: Apply learning and development principles to improve store results.
  • Attention to Detail: Maintain attention to detail and accuracy in all aspects of the job.
  • Analytical Skills: Utilize analytical skills to drive business growth and improve store performance.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Possess the ability to multitask and prioritize tasks effectively.
  • Stress Tolerance: Demonstrate stress tolerance and composure in high-pressure situations.
What We Offer
  • Quarterly Incentive Bonus Program: Earn bonuses based on individual and team performance.
  • Paid Time Off: Enjoy paid time off to recharge and relax.
  • Paid Volunteer Day per Year: Give back to the community and make a positive impact.
  • Merchandise Discount: Enjoy discounts on merchandise and products.
  • Medical, Dental, and Vision Insurance: Access comprehensive health insurance benefits.
  • Life and Disability Insurance: Receive life and disability insurance coverage.
  • Associate Assistance Program: Access confidential support and resources.
  • Paid Parental and Adoption Leave: Enjoy paid leave for parental and adoption purposes.
  • 401(K) Savings Plan with Company Match: Contribute to a 401(k) savings plan and receive company matching.
  • Training and Development: Engage in ongoing training and development opportunities.
  • Opportunities for Career Advancement: Pursue career advancement opportunities within the company.

The starting rate for this position is $17.85 per hour. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.



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