Quality Assurance Manager

1 week ago


Chicopee, Massachusetts, United States Callaway Golf Full time
About the Role

Callaway Golf is seeking a Quality Assurance Manager to oversee the Quality Team. This role is responsible for organizing and managing the testing and inspection of products prior to its release. The ideal candidate will have 2-5 years of experience in Quality Assurance related work and a strong understanding of quality specifications.

Key Responsibilities
  • Verify and monitor calibration of test equipment and provide routine upkeep of equipment.
  • Advise supervisor/manager of equipment needs.
  • Support Operation with all Quality Assurance needs.
  • Define and complete MAP goals (Managing and Appraising Performance) according to Callaway policy.
  • Complete special projects as assigned by supervisor/manager.
  • Ensure that there is sufficient lab coverage to handle production and engineering work orders.
  • Handles performance management for the Quality Lab Technicians including performance reviews and disciplinary action if necessary.
  • Works towards improvements for process efficiencies.
  • Work in a safe manner following all PPE and standardized processes.
Requirements
  • Proficiency in Microsoft Word & Excel.
  • Ability to interpret and analyze data related to quality specifications.
  • Ability to communicate effectively with immediate supervisor and other personnel.
  • Must be able to read, write and understand English.
Preferred Qualifications
  • 1-2 years experience in supervision.
  • Associate's Degree in Sciences or Statistics.


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