Quality Assurance Manager
2 weeks ago
Callaway Golf is a leading manufacturer of premium golf clubs, balls, performance gear, and accessories worldwide. Our commitment to innovation drives us to push the limits of performance and create superior products that make every golfer a better golfer.
Job OverviewThis role is responsible for overseeing the Quality Team, ensuring the testing and inspection of products meet our high standards. The Quality Supervisor will maintain QA files, calibrate equipment, and support operations with all Quality Assurance needs.
Key Responsibilities- Verify and monitor calibration of test equipment and provide routine upkeep.
- Advise supervisors of equipment needs and support operations with Quality Assurance requirements.
- Define and complete MAP goals according to Callaway policy.
- Complete special projects assigned by supervisors.
- Ensure sufficient lab coverage for production and engineering work orders.
- Handle performance management for Quality Lab Technicians, including performance reviews and disciplinary action if necessary.
- Work towards process improvements and maintain a safe working environment.
- Proficiency in Microsoft Word and Excel.
- Ability to interpret and analyze data related to quality specifications.
- Effective communication skills with immediate supervisors and other personnel.
- Must be able to read, write, and understand English.
- 2-5 years' experience in Quality Assurance related work.
- 1-2 years' experience in supervision preferred.
- Preferred Associate's Degree in Sciences or Statistics.
- Frequent exposure to fumes or airborne particles.
- Regularly required to sit at a computer desk.
- May be required to stand, sit, crouch, walk, and bend for varying periods.
- Will be required to use vision, including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Occasionally required to lift up to 50 lbs.
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