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Event Operations Supervisor

2 months ago

Norwalk, Connecticut, United States Reed Exhibitions Full time
Event Operations Supervisor

Are you a seasoned professional in event operations management?

Do you aspire to advance your career with a prominent player in the trade show and events sector?

About Our Team

Our Operations team is a cohesive unit that facilitates all US trade shows and events by managing on-site official contractors, venues, catering, accommodations, transportation, security, health and safety protocols, floor layouts, and the production of exhibitor manuals. We coordinate essential on-site requirements such as audiovisual setups, catering services, overall event decoration, signage, move-in and move-out schedules, construction of management booths, and special events as needed. Our environment is fast-paced and dynamic, requiring agility, flexibility, and the ability to maintain composure under pressure. We share our achievements, celebrate our successes, and learn from our experiences. The relationships we build here not only enhance our careers but also foster deep and lasting friendships.

About the Role

The Event Operations Supervisor will oversee pre-event planning and on-site management of operational elements for assigned shows. This role involves project management and responsibility for segments of event budgets. The ideal candidate is proactive and possesses exceptional communication skills. Building relationships with both internal stakeholders and external customers and vendors is crucial.

Key Responsibilities
  • Overseeing operational elements for assigned events while delegating tasks and responsibilities to other operational staff.
  • Ensuring all logistics for the event are communicated to vendors and other internal teams (marketing, sales, conference, etc.).
  • Supervising all operational deliverables and serving as a point of contact for the event team regarding operational tasks.
  • Leading, managing, and delivering your event operations in collaboration with show teams, venues, and suppliers.
  • Communicating the detailed delivery plan with clear accountability prior to the event to ensure exceptional on-site execution.
  • Organizing post-event debriefs to continuously enhance event quality.
  • Managing overall show operational budgets and providing accurate forecasts to the Event Director and finance team.
  • Maintaining productive working relationships with show teams, vendors, venues, etc.
Qualifications
  • Prior experience in a relevant event operations role.
  • A proven track record of delivering operational success in B2B or B2C environments.
  • Ability to work within a vendor management web-based system.
  • Excellent communication and organizational skills.
  • Capability to organize and manage multiple projects simultaneously.
  • Willingness to travel and attend various trade shows, conferences, and site visits.
  • Demonstrated ability to manage all aspects of events, actively listening to customers (internal/external) and striving to exceed expectations while finding solutions.
Work Flexibility

We advocate for a healthy work/life balance throughout the organization. We offer an attractive working environment for our employees. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we support you in meeting both immediate responsibilities and long-term aspirations.
  • Flexible working hours - adjust your work schedule to enhance productivity and accommodate personal commitments.
Employee Benefits

We recognize that your wellbeing and happiness are vital for a successful career. Here are some of the benefits we proudly offer:
  • Health Benefits: Comprehensive medical, dental, and vision coverage.
  • Retirement Benefits: 401(k) plan with matching contributions and an Employee Share Purchase Plan.
  • Wellbeing Initiatives: Wellness platform with incentives, Headspace app subscription, Employee Assistance Programs, and time-off options.
  • Insurance: Short- and long-term disability, life insurance, critical illness coverage, and hospital indemnity.
  • Family Benefits: Support for bonding and family care leaves, adoption, and surrogacy benefits.
  • Flexible Spending Accounts: Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
  • Paid Leave: Up to two days of paid leave to participate in Employee Resource Groups and volunteer for your chosen charity.
About Reed Exhibitions

Reed Exhibitions is dedicated to empowering individuals, communities, and organizations through face-to-face events. We enhance the impact of events by integrating data and digital products to create memorable experiences and ongoing connections at over 400 events across 22 countries and 43 industry sectors. We are committed to making a positive societal impact and fostering an inclusive work environment where people can thrive, grow, and make a difference. We embrace diverse talent and perspectives to ensure we are the best partner for our customers and the ideal workplace for entrepreneurial individuals to develop their careers.

Management Level
10 - Professional IC

We are an equal opportunity employer, considering qualified applicants for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process.