Customer Service Representative

2 weeks ago


Monument, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and licensed professional to join our State Farm Agent team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and work ethic, with a total commitment to success each day.
Benefits:
  • Base pay plus commission
  • Paid time off/Vacation
  • Health benefit
  • Retirement plan with match
  • Valuable experience and growth potential
Requirements:
  • Auto, Fire, Life, and Health licenses
  • Excellent interpersonal and communication skills
  • People-oriented and organized with strong problem-solving skills
  • Ability to work in a team environment and multitask
  • Proactive and dedicated to customer service

Selected candidates will be expected to remain current in product changes, licensing, technical developments, and continuing education. If you are a motivated and licensed professional looking for a rewarding career with excellent income and growth potential, please complete our application. We will follow up with you on the next steps in the interview process.



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