Customer Relations Specialist

3 weeks ago


Monument, Colorado, United States Kevin Good - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Identify opportunities to grow our business and develop leads, schedule appointments, and market appropriate products and services.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
What We Offer
  • A competitive salary and commission-based bonus structure.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.
About Our Agency

We are a dynamic and growth-oriented agency, dedicated to providing exceptional service to our customers and building strong relationships with our community. Our team is passionate about making a difference in the lives of others and bettering our community.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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