Membership Experience Lead

3 weeks ago


Woodbridge, New Jersey, United States THE MAX Challenge Full time
Job Title:

Maintenance of a 5-star customer experience is paramount in this role. The MAX Challenge seeks to employ a skilled Membership Experience Leader who can develop our membership base while providing exceptional service to our loyal members.

Work Schedule: Early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm. Monday- Friday mostly. Availability to work select weekends- (no more than 3 hour shifts)

Responsibilities:

  • Sales calls to leads (previous sales experience A MUST)
  • Generating leads through grassroots marketing and community outreach
  • Following up with prospect leads via phone and email
  • Manage leads within our CRM
  • Interact with members on social media
  • Assist in creating social media content
  • Administrative duties
  • Deliver 5-star customer service to members
  • Experience in social media/ marketing a plus


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