Part time Guest Service Representative
1 day ago
**About Concord Hospitality**
We're a hospitality company that values our associates and strives to provide an exceptional guest experience. Our team is dedicated to delivering quality service, integrity, community involvement, profitability, and fun.
**Job Description**
As a Front Desk Clerk or Guest Services Clerk, you'll be the first point of contact for our guests. Your role is crucial in ensuring their stay with us is enjoyable and memorable. You'll assist guests efficiently, maintain a high level of service, and promptly address any concerns or issues they may have.
**Responsibilities:**
- Assist guests with check-in/check-out, room assignments, and other requests
- Maintain accurate records, handle cash transactions, and adhere to cash handling procedures
- Manage guest mail and messages with discretion and professionalism
- Stay informed about hotel programs, special offers, and brand knowledge
**Requirements:**
- Previous hospitality experience preferred
- Excellent communication and interpersonal skills
- Able to work a variety of shifts, including evenings and weekends
**What We Offer:**
- Competitive hourly rate ($16/hour)
- Comprehensive benefits package (medical/dental/vision, life insurance, disability options, 401K)
- Tuition assistance and discounted room rates at Concord-managed hotels
- Training and development opportunities
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