Guest Experience Coordinator

6 days ago


Chandler, Arizona, United States The Sicilian Butcher Full time

Are you a hospitality professional looking for a new challenge? Do you enjoy working in a fast-paced environment where no two days are ever the same? Look no further than The Sicilian Butcher As a Host or Hostess, you will be the face of our restaurant, responsible for creating a warm and inviting atmosphere for our guests.

About the Role

This position involves managing the front-of-house operations, including greeting guests, taking reservations, and controlling the waiting list. You will also be responsible for providing menus, answering initial questions, and showing guests to their tables.

Your Key Responsibilities:

  • Provide exceptional customer service, consistently demonstrating a warm and welcoming demeanor.
  • Manage reservations, table assignments, and the waiting list with precision and attention to detail.
  • Offer menus, respond to questions, and guide guests through our menu offerings.
  • Show guests to their tables, ensuring a smooth transition from host/hostess to server.
  • Engage with guests throughout their meal, addressing any concerns and ensuring their satisfaction.
  • Respond promptly to phone calls, take reservations, and provide information about our restaurant and menu.

About Our Restaurant

The Sicilian Butcher is a modern-casual meatball and butchery-inspired concept that brings a unique flavor to Phoenix's dining scene. Our visionaries and operators have crafted a welcoming atmosphere that showcases our commitment to quality and community.

Compensation and Benefits

We offer a competitive salary of $32,000 - $42,000 per year, depending on experience and qualifications. Additionally, we provide a comprehensive training program, opportunities for growth and development, and a dynamic work environment that values teamwork and collaboration.


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