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Customer Service Ambassador

2 months ago

Wheaton, Illinois, United States Jon Mock - State Farm Agent Full time
{"h1": "Customer Service Representative", "p": "At Jon Mock - State Farm Agent, we're dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Responsibilities:
", "ul": [{"li": "Build and maintain strong relationships with clients, ensuring their needs are met and exceeded."}, {"li": "Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions."}, {"li": "Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse client needs."}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly pay plus commission/bonus opportunities"}, {"li": "Comprehensive health benefits and paid time off (vacation and personal/sick days)"}, {"li": "Flexible hours and opportunities for career advancement within our agency"}, {"li": "License reimbursement and professional development opportunities"}], "h2": "Requirements", "ul": [{"li": "Genuine interest in marketing products and services that align with client needs and preferences."}, {"li": "Exceptional communication skills across all channels - written, verbal, and attentive listening."}, {"li": "A people-centric mindset with a keen eye for detail."}, {"li": "Proactive problem-solving abilities, ensuring swift resolutions for client inquiries."}, {"li": "Proficiency in learning and navigating computer functions efficiently."}, {"li": "Collaborative spirit, thriving in a dynamic team environment."}], "p": "If you're motivated to succeed and can see yourself in this role, please complete our application. We'll follow up with you on the next steps in the interview process.

This position is with Jon Mock - State Farm Agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $25.00 per hour

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We're located in Wheaton, IL and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

"}