Automotive Technician

4 days ago


Fayetteville, North Carolina, United States Hendrick Automotive Group Full time
Job Summary:

As an Automotive Technician at Hendrick Chrysler Jeep FIAT, you will be responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. This role requires a thorough knowledge of automotive parts and systems, as well as demonstrable mechanical skills and knowledge.

Key Responsibilities:
  • Examine customer vehicles to identify necessary repairs and maintenance.
  • Estimate the cost of repairs and perform the necessary work.
  • Document services performed and maintain accurate records.
  • Follow dealership and manufacturer service guidelines to ensure quality workmanship.
  • Request necessary parts and effectively utilize available technologies to enhance customer experience.
  • Maintain a clean and safe work area, adhering to company safety standards.
  • Participate in required training and maintain certification as a senior technician with respective manufacturers.
  • Meet and/or exceed manufacturer requirements for ASE tests and maintain CSI at or above Company standards.

Requirements:
  • High School Diploma or equivalent required; Associate Degree or higher preferred.
  • Valid Driver's License and State inspection/emissions license required by State.
  • Ability to lift up to 50 pounds and work in a fast-paced environment.
  • Basic computer skills to utilize timekeeping system and ability to learn parts department computer inventory and ordering system.
  • Effective communication and teamwork skills, with ability to work with customers and company personnel.

Core Values:
  • Servant Leadership: Consciously put the needs of others before your own.
  • Teamwork through Trust & Respect: Value diversity and work together to achieve high levels.
  • Integrity: Be honest and transparent in all actions and decisions.
  • Commitment to Customer Enthusiasm: Exceed customer expectations and strive for excellence.
  • Passion for Winning: Strive to be the best, not the biggest, and support each other as a team.
  • Accountability at All Levels: Take ownership of actions and decisions, and support continuous improvement.

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