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Automotive Technician

1 month ago


Fayetteville, North Carolina, United States Hendrick Automotive Group Full time
Job Summary

Hendrick Chrysler Jeep FIAT (Fayetteville) is seeking a skilled Automotive Technician to join our team. As a key member of our service department, you will be responsible for identifying necessary vehicle repairs and performing maintenance work to ensure our customers' vehicles are running safely and efficiently.

Key Responsibilities:
  • Examine customer vehicles to identify necessary repairs and maintenance
  • Estimate costs of repairs and communicate with customers
  • Perform vehicle repairs and maintenance according to dealership guidelines
  • Document services performed and maintain accurate records
  • Work efficiently and effectively to meet customer expectations
  • Follow dealership and manufacturer service guidelines
  • Request necessary parts and materials
  • Utilize available technologies to enhance customer experience
  • Maintain a clean and organized work area
  • Participate in required training and development programs
  • Record all hours worked accurately in company timekeeping system
  • Follow safety rules and regulations
  • Demonstrate the Company's Core Values
  • Comply with Company policies and procedures
Requirements:
  • Thorough knowledge of automotive parts and systems
  • Demonstrable mechanical skills and knowledge
  • Technical training or commensurate technical experience required
  • Valid Driver's License
  • Certified/senior technician with respective manufacturer
  • State inspection/emissions license required by State
  • All required manufacturer fundamental training and/or NAPA training provided by HAG
  • Meets and/or exceeds manufacturer requirements for ASE tests
  • Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI's, maintenance, and minor repairs
Preferred Qualifications:
  • High School Diploma or equivalent
  • Associate Degree or higher in a related field
  • 5+ years of experience in the automotive industry
Core Values:
  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.