Part-Time Night Auditor

1 day ago


Lancaster, Pennsylvania, United States High Hotels Full time
Part-Time Night Auditor Job Description

Job Summary: We are seeking a Part-Time Night Auditor to join our team at High Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, maintaining the safety and security of our guests and colleagues, and providing exceptional customer service.

Responsibilities:

  • Assist guests with arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
  • Take, modify, and cancel guest reservations, maintaining accurate records and ensuring seamless communication with the front desk team.
  • Handle cash and credit transactions, posting and running night audit reports to ensure financial accuracy.
  • Maintain the hotel's safety and security standards, reporting any incidents or concerns to management.
  • Communicate hotel facilities and services to guests, providing personalized recommendations and ensuring a positive experience.
  • Maintain daily logs, tracking key performance indicators and identifying areas for improvement.
  • Deliver express check-out receipts and newspapers as needed, ensuring timely and efficient service.

Requirements:

  • A high school diploma or general equivalent (GED) preferred.
  • Customer service experience preferred.
  • Ability to handle money accurately and maintain financial records.
  • Reading, math, and communication skills.
  • General knowledge of bookkeeping and auditing preferred.
  • Ability to work weekends and holidays required.

What We Offer:

  • A comprehensive total compensation package, including medical benefits, 401(k), vacation time, and employee discounts.
  • Excellent benefits, including medical, dental, and vision, available to full-time coworkers.
  • Vacation time available for regular full-time coworkers.
  • 401(k) retirement program with company match.
  • Tuition Reimbursement Program.
  • Bonus program for all housekeeping and front desk coworkers.
  • Worldwide travel discounts.
  • A fun working environment, promoting a positive and supportive team culture.

Equal Opportunity Employer: High Hotels is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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