Transportation Specialist
3 weeks ago
The Driver is a critical member of our team, responsible for transporting patients to appointments in a safe and timely manner. This role requires a high level of commitment to service excellence and a strong focus on customer satisfaction.
Duties and Responsibilities:- Confirm patient appointments and notify patients of pick-up times.
- Safely transport patients and equipment as per schedule.
- Assist patients with entering and exiting vehicles.
- Operate lift gates to facilitate wheelchair transport.
- Maintain communication with clinic staff and transportation supervisors.
- Work flexible shifts as needed.
- Perform daily vehicle maintenance to ensure mechanical safety and cleanliness.
- Report incidents or accidents to supervisors and management.
- Prepare driving routes to maximize efficiency.
- Maintain daily logs of mileage, trips, passengers, and destinations.
- Participate in educational trainings.
- High school diploma or equivalent.
- 2-4 years of experience in the field or related area.
- Minimum 2 years of dispatching experience required.
- At least 3 years of experience in routing and patient transport in a medical environment.
- Strong people skills, independent decision-making, and customer service orientation.
- Bilingual in English and Spanish preferred.
- Basic computer knowledge, including MS Office and electronic communication.
- Minimum Class E Driver's License and CDL preferred.
Clinical Care Medical Centers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
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