Store Operations Manager
1 month ago
We are seeking a highly skilled and motivated Store Manager to join our team at Loop Neighborhood. As a Store Manager, you will be responsible for overseeing the daily operations of our convenience store, ensuring that our customers receive exceptional service and that our store is always well-stocked and clean.
Key Responsibilities- Train and coach new store staff to ensure they have the skills and knowledge needed to succeed in their roles.
- Create schedules in our timekeeping system to ensure adequate staffing levels.
- Stock products on shelves and maintain a clean and professional store environment.
- Forecast, order, stock, and merchandise product to meet customer demand.
- Reconcile store paperwork promptly and accurately.
- Provide prompt, efficient, and courteous customer service to store customers, vendors, and staff.
- Maintain a clean, customer-friendly environment in the store and surrounding property.
- Manage store staff, including performance, time management, morale, staffing, and other related tasks.
- Troubleshoot and resolve car wash-related issues.
- Fix gas-related issues, such as drive-offs and pumps being down.
- Manage customer relations in a professional and friendly manner.
- Ensure compliance with all local, state, and federal regulations.
- Manage store budgets and ensure compliance with budget requirements.
- High School Diploma or equivalent required.
- Intermediate-level English proficiency required, with the ability to effectively communicate, read, and write in English.
- 6-9 months of experience as an Assistant Manager or an equivalent combination of education and experience.
- Strong mathematics skills.
- Strong written and oral communication skills.
- Desire to be part of a performance-driven team.
- Valid driver's license and insurance.
- Reliable form of transportation.
- Employees who have been with us for 6 months to 3 years receive 0.10 cents off per gallon of fuel.
- Employees who have been with us for 3-5 years receive 0.30 cents off per gallon of fuel.
- Employees who have been with us for 5+ years receive 0.40 cents off per gallon of fuel.
- Maximum 20 gallons and 2 fill-ups per week.
The Store Manager position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1-5 pounds and occasional lifting of up to 40-50 pounds are required.
Additional Requirements- Must be 21+ years of age.
- Must be able to work various shifts and days of the week.
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