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Dining Experience Specialist

2 months ago

Lakeland, Florida, United States Golden Corral Full time

Job Summary:

We are seeking a skilled Server to join our team at Golden Corral. As a Server, you will be responsible for providing exceptional dining experiences to our guests, ensuring their satisfaction and promoting return visits.

Key Responsibilities:

  • Hospitality:
    • Ensure guest satisfaction by following the Eight Steps of Service.
    • Practice positive public relations by creating a welcoming and inclusive environment for all guests.
    • Aware of guests' needs and work to make their experience pleasurable.
    • Show enthusiasm and knowledge about new products and special promotions.
    • Promote teamwork by assisting other Servers to ensure outstanding guest service.
  • Operational Excellence:
    • Thoroughly understand product specifications and ensure guests' receipts match the number of guests dining in their party.
    • Perform opening and closing procedures and side work duties.
    • Bring equipment and facility problems to the attention of the Manager.
    • Familiar with correct table bussing procedures.
    • Follow safe work practices to ensure personal safety and the safety of other Co-workers and guests.
  • Cleanliness:
    • Perform duty roster and meet cleanliness, service, and quality standards.
    • Follow local health department laws.

Requirements:

To be successful as a Server at Golden Corral, you should have a positive attitude, excellent communication skills, and the ability to work well in a team environment.