Guitar Repair Specialist | Competitive Compensation Package
7 days ago
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
We strive to create inclusive environments that put our customers first, while fulfilling our mission. As a Repair Tech (Guitar) at Guitar Center, you will provide exceptional maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and continually build and increase business through great customer experiences and quality work.
Key Characteristics for Success:
- Customer Focus: Understands customer service principles and provides an excellent customer experience. Able to connect with customers in a meaningful way, approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Develop knowledge and skills including product, store operations, sales and leadership.
- Selling: Work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Effectively train learners and communicate information and techniques so they are retained.
Your Responsibilities as a Repair Technician:
- Interact with customers, ensuring a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store owned gear, as requested.
- Complete warranty repair work.
- Additional duties as assigned.
Why Guitar Center?
We offer a unique opportunity for employees who are musicians to take time off to share their music with the world and return to their job after their tour. Our benefits package includes Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
Requirements and Preferences:
- Skilled understanding of repairing Guitars.
- Foundational product knowledge on Guitar Center products.
Salary Estimate: $45,000 - $60,000 per year based on location and experience.
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