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Assistant Manager
2 months ago
Job Summary:
Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our store by leading and developing our team members.
Key Responsibilities:
- Team Development: Train and coach employees to provide exceptional customer service and achieve sales goals.
- Operations Management: Delegate tasks to team members, manage inventory, and maintain a clean and organized store environment.
- Customer Service: Ensure that customers receive fast and friendly service, and resolve any issues in a timely and professional manner.
- Staffing and Scheduling: Manage staffing levels to meet customer demand, and schedule employees to ensure adequate coverage.
- Cash Handling and Inventory Management: Ensure accurate cash handling and inventory management practices are followed.
Requirements:
- Previous experience in a management or leadership role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and decision-making skills.
