Healthcare Coordination Specialist

3 weeks ago


Appleton, Wisconsin, United States ThedaCare Full time
ThedaCare Overview

We are a leading healthcare system dedicated to providing exceptional care and improving the health of our community.

About the Role

This role is an exciting opportunity to join our team as a Support Services Specialist. You will work collaboratively with interdisciplinary staff to ensure timely, cost-effective, and efficient management of resident/patient care.

Key Responsibilities
  1. Coordinate appointments with outside providers, arrange transportation, and prepare clinical paperwork for residents/patients.
  2. Meet new patients/residents and/or interdisciplinary teams within 72 hours of admission to screen and collaborate on discharge planning.
  3. Communicate CMS notices, regulatory communications, and facility documents to residents/patients.
  4. Maintain a repository of community resources, eligibility, and contact instructions.
  5. Fax discharge summaries and recaps to post-discharge providers.
  6. Process completed admission and referral packets.
Requirements
  • High school diploma or GED
  • Two years of experience in a skilled nursing facility or acute care setting
  • Completion of a state-approved Social Work Designee course within six months of hire
Benefits

As a Support Services Specialist at ThedaCare, you can expect a comprehensive benefits package, including minimal or zero copays, team member cost-sharing premiums, and daycare services. Our team members enjoy accessible and transparent leadership, continued opportunities for learning and development, and a commitment to work/life balance.



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