Operations Manager
3 hours ago
Saddle Creek Logistics Services is seeking an experienced Operations Manager to join our team. As a key member of our fulfillment operations, you will be responsible for building and managing a high-performing team of supervisors in a fast-paced environment.
Key Responsibilities:- Manage multiple supervisors, warehouse leads, and associates to achieve operational and business objectives.
- Build and maintain relationships with customers through regular communication and partnership.
- Maintain safety, customer service, and productivity standards daily.
- Promote constant and measurable improvement, teaching and enforcing SCLS' Quality Policy at all times.
- Communicate operational objectives, policies, procedures, safety methods, practices, and programs to staff.
- Create and maintain inventory control, audit, and cycle count procedures to ensure accuracy, consistency, and alignment with company policies.
- Perform, maintain, track, and report inventory adjustments and relevant findings.
- Recommend operational process improvements and develop strategies to enhance performance, systems, accuracy levels, and inventory touch points.
- Manage the overall performance of the supply chain related to inventory accuracy and control.
- Lead the definition and deployment of physical inventory count methodology.
- Manage the integrity of inventory data in enterprise resource planning (ERP) and warehouse management system (WMS).
- Define and implement inventory control key productivity indicators (KPI's).
- Develop standard operating procedures and business processes related to inventory control activities.
- Manage inventory claims process and support inventory loss investigations.
- Develop inventory reporting management dashboards.
- Implement improvement processes and systems to reduce inventory shrinkage and maximize turns.
- High School diploma/GED required.
- Bachelor's Degree in Supply Chain Management, Business, or related field preferred.
- At least 5-7 years of leadership experience in a fulfillment operation or distribution environment.
- Experience with an Order Management System, Warehouse Management System, and/or Labor Management System.
- Benefits package including medical, dental, vision, HSA, and medical reimbursement.
- Annual bonus eligibility.
- 401(k) match.
- Vacation and holiday pay.
- Employee assistance and identity theft protection.
- Career development and opportunity for internal promotions.
- Tuition reimbursement for further education.
- Company paid life insurance and short-term disability.
Saddle Creek Logistics Services is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by applicable federal, state, or local laws, governmental regulations, and executive orders.
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