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Cannabis Retail Support Specialist

2 months ago

El Mirage, Arizona, United States Mint Cannabis Full time
Job Summary

Mint Cannabis is seeking an experienced Retail Team Lead to join our team. As a key member of our retail team, you will be responsible for ensuring the smooth operation of our dispensary, providing exceptional customer service, and leading a team of retail associates.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and delegate tasks to team members
    • Train associates on store operations, products, policies, and procedures
    • Coordinate the daily cleaning and organization of the store and stockroom
  • Customer Service
    • Maintain quality customer service by establishing and enforcing company standards
    • Handle patient inquiries and complaints
    • Assist patients with choosing the right products according to their needs
  • Operations and Administration
    • Responsible for opening and closing of the dispensary as needed
    • Verify patient's allotment and ensure they have the allotment necessary for their purchase
    • Participate in ongoing education and professional development as needed
Requirements
  • Education
    • High school diploma or equivalent
  • Experience
    • Minimum of 1 year of experience in Retail
  • Capabilities
    • Ability to stand for extended periods (3+ hours)
    • Ability to operate a computer, POS/register system, keyboards, and scanners
    • Ability to lift and move merchandise up to 35 lbs
  • Requirements
    • Must be 21 years of age
    • Must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services
    • Valid Arizona Identification
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary
    • Medical, dental, and vision benefits
  • Opportunities for Growth and Development
    • Opportunities for professional growth and development